You don’t have to do it all yourself.
Get a dedicated virtual assistant or customer support professional—and more room to run your business.
“They adapted to our systems quickly, delivered consistent performance, and integrated seamlessly into our workflow.”
Where do you need support?
Let’s find the right professional for your business. Support starts at $12–$14/hour, from 10 hours per week.
Virtual assistance →Customer service →Marketing & operations →Help me figure it out →Tell us what you need on our inquiry form. No commitment to get started.
Your to-do list.
Someone else’s expertise.
Start with the tasks that take up your day. We’ll help you find support that fits.
Virtual assistance
- Inbox & calendar management
- Appointment scheduling
- Research & data entry
- CRM updates & follow-ups
- Travel planning & coordination
- Document & file organization
Customer support
- Email & live chat support
- Phone support
- Order tracking & updates
- Returns & exchanges
- Support ticket management
- Customer onboarding & follow-ups
Marketing & operations
- Social media scheduling
- Community & DM management
- Content repurposing
- Lead research & outreach support
- SOPs & workflow organization
- Project & team coordination
Less on your plate.
In three simple steps.
Tell us what’s taking your time.
We discuss your responsibilities, priorities, preferred working hours, and the skills you need.
Meet your dedicated professional.
We recruit and vet candidates for your role, then help you find the right fit for your business.
Build your working rhythm.
We support initial onboarding. You provide role-specific training, and we stay involved through check-ins.
Recruitment, onboarding, and basic brand training typically take two weeks or less. Timing depends on the role and your needs.
Good for your business.
Good for the people behind it.
Reliable support starts with thoughtful hiring and people who feel valued.
Meet FreshOS →A founder who knows operations.
Megan Hargrove brings more than a decade of customer service and operations experience and personally oversees vetting and training.
Support that works with your team.
A dedicated, English-proficient professional who learns your business, tools, and ways of working.
People-first employment practices.
Fair pay, respectful treatment, and ongoing support for the agents doing the work.
Someone to stay in touch with.
FreshOS provides scheduled check-ins to discuss feedback, concerns, and additional training needs.
10–40 hours per week
- Personally vetted professionals
- Support matched to your role
- Recruitment & initial onboarding
- Ongoing FreshOS check-ins
Start with the help you actually need.
Whether you need 10 hours a week or full-time support, we’ll discuss the right role and schedule for your workload.
Your rate depends on the role and scope of support. We’ll confirm pricing and terms before you commit.
Initial three-month agreement. Month-to-month after that.
A few good questions.
Is my agent dedicated to my business?
Yes. We assign a dedicated agent to your brand who works with your team during your agreed working hours.
How soon can I get started?
On average, recruitment, onboarding, and basic brand training take two weeks or less. We’ll discuss a realistic timeline for your role on your discovery call.
Will I need to train my agent?
FreshOS handles initial tools and basic brand training. You provide the additional company-specific training needed for the role, just as you would for an in-house hire.
Do I need a long-term contract?
You start with an initial three-month agreement. After that, your agreement transitions to month-to-month.
Do I need to provide equipment?
No. Each agent provides their own computer, headset, and other equipment required for the role.
I’m not sure what to delegate. Can you help?
Yes. Tell us what’s taking up your day and which tasks you’d like help with. We can discuss the responsibilities, hours, and skills that would be useful for your business.
Make room for the work
only you can do.
Tell us what’s on your plate. Let’s find someone to help.
Find my support →Prefer email? megan@freshos.co