How It Works

A guide page titled '1 Discovery Call'. It explains the purpose of the call, which is to identify tasks, responsibilities, skills, personality traits, and qualifications for an agent. It also mentions establishing KPIs, deliverables, targets, working hours, and start date for team integration.
A promotional flyer for recruitment services, highlighting that they guarantee an agent within two weeks, with details about receiving a comprehensive agent profile including experience, skills, interests, and writing samples.
Page titled 'Training & Onboarding' with the number 3 at the top, explaining agent training process including company brand, culture, and expectations.
Info card describing ongoing support, mentioning scheduled check-ins to address concerns, provide feedback, and ensure expectations are met, along with additional training and resources to keep skills up-to-date.

    • Calendar and inbox management

    • Appointment scheduling

    • Data entry and database management

    • Document creation and formatting

    • File organization

    • Travel planning and booking

    • Internet and market research

    • CRM management

    • Meeting notes and follow-ups

    • Email customer support

    • Live chat support

    • Phone support

    • Order tracking and updates

    • Returns and exchanges

    • Customer onboarding

    • Responding to FAQs

    • Managing support tickets

    • Customer satisfaction follow-up

    • Prospect research

    • Lead list building

    • Cold email outreach

    • CRM updates

    • Sales pipeline management

    • Appointment setting

    • Proposal follow-up

    • Client onboarding

    • Referral outreach

    • Social media scheduling

    • Community management

    • Comment and DM management

    • Email marketing support

    • Blog formatting and publishing

    • Podcast outreach

    • Influencer outreach

    • Basic Canva graphics

    • Content repurposing

    • SOP documentation

    • Project management

    • Team coordination

    • Vendor communication

    • Inventory tracking

    • Process improvement

    • Task management

    • Workflow organization

    • Reporting and KPI tracking

    • Shopify management

    • Product uploads

    • Inventory updates

    • Order processing

    • Customer order support

    • Product research

    • Supplier communication

    • Listing optimization

    • Invoice creation

    • Accounts receivable follow-up

    • Expense tracking

    • Bookkeeping support

    • Receipt organization

    • Payroll assistance

    • Financial reporting preparation

How FreshOS Can Help

Why founders hire FreshOS

Instead of spending hours every week answering emails, scheduling meetings, updating spreadsheets, processing orders, and following up with leads, our agents handle the day-to-day operations so you can focus on growing your business.

Whether you need support for 10 hours a week or a full-time dedicated assistant, FreshOS matches you with a trained, English-proficient professional who becomes an extension of your team.

Choose Your Support Plan

Ready to Grow Your Business?

Whether you're looking to streamline operations, improve customer support, or free up your time, FreshOS is here to help. Schedule a free discovery call to discuss your business needs and we'll match you with the right dedicated support.