From doing everything
to having support.
Tell us where you need help. We’ll handle recruitment and initial onboarding, then stay in touch as your dedicated agent becomes part of your team.
Start with a conversation →A thoughtful match.
A practical start.
Define the role.
We discuss the tasks you want to delegate, your tools, working hours, priorities, and expectations. Together, we outline what success looks like.
Meet your match.
We recruit and vet candidates for your needs. You receive information about their experience and skills so you can make an informed choice.
Get up and running.
We support initial tools and basic brand training. You provide training for your specific processes, responsibilities, and systems.
The process typically takes two weeks or less. Timing depends on your role, requirements, and availability for onboarding.
We stay part
of the conversation.
Scheduled check-ins give you a place to share feedback, discuss concerns, and identify additional training needs.
Your agent works directly with your team. Clear instructions, shared priorities, and regular feedback help build a productive working relationship.
What can we take off your plate?
Virtual assistance
- Inbox & calendar management
- Scheduling & follow-ups
- CRM, research & data entry
- Documents & coordination
Customer support
- Email, chat & phone support
- Orders, returns & exchanges
- Support ticket management
- Onboarding & customer follow-ups
Marketing & operations
- Content & social scheduling
- Community & DM management
- Lead research & outreach support
- SOPs & project coordination
From 10 to 40 hours per week.
- Recruitment & vetting
- Initial onboarding support
- Dedicated professional
- Ongoing FreshOS check-ins
Start with the hours
your business needs.
We’ll discuss your workload and recommend a role and schedule. Your rate and terms are confirmed before you commit.
Initial three-month agreement, then month-to-month. Agents provide their own computer and required equipment.
You bring the business.
We’ll help find the support.
Tell us what you need →How It Works
-
Calendar and inbox management
Appointment scheduling
Data entry and database management
Document creation and formatting
File organization
Travel planning and booking
Internet and market research
CRM management
Meeting notes and follow-ups
-
Email customer support
Live chat support
Phone support
Order tracking and updates
Returns and exchanges
Customer onboarding
Responding to FAQs
Managing support tickets
Customer satisfaction follow-up
-
Prospect research
Lead list building
Cold email outreach
CRM updates
Sales pipeline management
Appointment setting
Proposal follow-up
Client onboarding
Referral outreach
-
Social media scheduling
Community management
Comment and DM management
Email marketing support
Blog formatting and publishing
Podcast outreach
Influencer outreach
Basic Canva graphics
Content repurposing
-
SOP documentation
Project management
Team coordination
Vendor communication
Inventory tracking
Process improvement
Task management
Workflow organization
Reporting and KPI tracking
-
Shopify management
Product uploads
Inventory updates
Order processing
Customer order support
Product research
Supplier communication
Listing optimization
-
Invoice creation
Accounts receivable follow-up
Expense tracking
Bookkeeping support
Receipt organization
Payroll assistance
Financial reporting preparation
How FreshOS Can Help
Why founders hire FreshOS
Instead of spending hours every week answering emails, scheduling meetings, updating spreadsheets, processing orders, and following up with leads, our agents handle the day-to-day operations so you can focus on growing your business.
Whether you need support for 10 hours a week or a full-time dedicated assistant, FreshOS matches you with a trained, English-proficient professional who becomes an extension of your team.
Choose Your Support Plan
